We're Open 5 Days
(07) 3879 3045
For the passion of Motorcycles
GENERAL TERMS AND CONDITIONS
Special Order items: Unless other arrangements have been agreed to by us, 50% Deposit is required at time of order, to cover cost associated with your order. (If this is a problem please call us). Payment can be made via direct deposit, credit card (no AMEX) or cash. Please note the deposit is non-refundable.
Mechanical Work: If we haven’t received payment at time of pick up or delivery, it will be necessary for us to charge 10% of the total amount as late payment fees to cover administration costs. We will also charge a motorbike storage fee of $22 including gst per day, unless other arrangements have been agreed to by us. Lien of goods remains with us until paid for in full and bank transfers have been received in our bank account. Should an outstanding invoice require recovery action, all costs including debt recovery fees and legal costs will become due and payable and added to the invoices amount for payment by you. Any legal action will have the jurisdiction of Qld.
MECHANICAL WORK WARRANTY:
MPR Motorcycle's goal is to listen to our customers and the concerns that they have with their motorcycle. We will always try to accommodate those concerns and get your bike back on the road in next to no time. MPR Motorcycles guarantees the quality of our workmanship and will strive to do the job right the first time. If for some reason that there is an issue with the works conducted by MPR Motorcycles, we will try to rectify this issue within a timely manner. We can not guarantee work conducted after an unreasonable time has passed. If for any reason the issue is found to have not occurred from works conducted by MPR Motorcycles then full labour charges will be applied from the time work started and the customer will be required to finalise their bill before the release of their motorcycle. MPR Motorcycles supply and use industry recommended parts and adhere to Factory Maintenance Schedules as requested. If a customer chooses to bring their own lubricants and/or parts then MPR Motorcycles reserves the rights to not warrant any work that is conducted and will be recorded on the servicing invoice.
HELMET, CLOTHING AND ACCESSORIES SIZING:
MPR Motorcycles sources a wide variety of products from authorised wholesalers Australia wide. These products are mostly imported from many different manufacturers worldwide, therefore, there is no standard size and sizes do vary from manufacturer to manufacturer.
MPR Motorcycles will be happy to assist and offer general advice on sizing. However, selecting sizes is solely the Customer’s responsibility.
PRICE MATCH ELIGIBILITY:
MPR Motorcycles will endevour to price match items that we have in store, however as we are a small family owned business, sometimes we may not be able to and we will advise you if that is the case.
In order to verify current pricing and availability, price match requests must strictly be received prior to ordering.
Product(s) must be new and in stock in the same size, colour and year (if applicable).
Competitor website or store must be an authorized Australian dealer.
Price matching applies to the total item cost. This includes shipping handling, taxes, or any other applicable fee(s).
THE FOLLOWING EXCLUSIONS APPLY:
Closeout / Clearance / Backordered Items
Blemished Items / Demo Models / Factory Seconds
Free with Purchase Items
Price Matching cannot be combined with any other offers, promotions or discounts.
E-bay and other auction sites may be excluded pending circumstantial review.
Lowest Price Guarantee may be modified or discontinued at any time without notice.
MPR Motorcycles reserves the right to approve or deny price match requests at its discretion.
RETURNS AND EXCHANGE POLICY:
Unfortunately we are unable to provide a refund if you change your mind about a product. If you are not satisfied with your purchase due to a manufacturer's fault, you may return (at the expense of the Customer) the unused product(s) within 14 days of purchase, for an exchange or refund of the price of the product(s) only.
The product must be accompanied with the original receipt, be un-used, in its complete and original packaging and must NOT be:
A Clearance/Sale item,
A Special Order.
MPR Motorcycles will not accept return freight charges. Customers will be responsible for all postage costs incurred with returning any items for exchange or warranty.
LINKS TO OTHER WEBSITES:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.